Shipping policy

At ALGAE we believe that transparency is the best way to communicate and build a genuine relationship with our community. Please reach out with any questions or concerns and one of our team members will personally reach out to you as soon as possible.

Obrigada

Thank you!

 

PAYMENTS

Payment made through the website is possible by most major credit cards, google pay, venmo and shop pay allowing you to make payments through interest-free installments.

 

SHIPPING

Shipping rates for US and Europe orders are shown at checkout and are based on the customer’s address and the order’s weight and dimensions.

 

EXCHANGES & RETURNS

If you are not satisfied with your order, please contact us so we can help you! Your feedback is always very important to us. You can exchange or return items for other sizes, colors or styles available in stock. If the exchange value is higher than the initial order value, the difference must be paid via original payment method, and we will inform you of the amount. If the value is lower, don't worry, we will refund you the difference via original payment method within 10 business days. The cost of shipping the product to our address is the customer's responsibility, while shipping the new product is our responsibility. Products purchased on sale or with a discount coupon are final sale. Returns and exchanges must be made within 30 days of the purchase date. In most cases, refunds are received within 10 business days. Processing time can vary between banks.

 

For help, please contact us at help@algaeswim.com 

We hope this information helps!
With love,

ALGAE